1Is it easy to switch ?

1 Yes. In most cases alarm equipment can be reprogrammed by our trained technicians to communicate with the monitoring station.»

2. How do I know if I am currently under a monitoring contract?

For liability purposes you are always under contract until the contract is terminated. What you need to know is how much notice is required to cancel your existing monitoring agreement. Generally, if you have been with the company for longer than your initial contract term, a minimum of 30-90 days written notice is required to cancel service. For your specific notification period please contact your existing monitoring provider.»

 3 Is there a contract with Comtech Security?

Yes, but the initial commitment is for only 1 year! After that you are on a month-to-month term with only 30 days written notice required from month's end to cancel service. »

4 Is the $14.95 monthly monitoring rate guaranteed?

Yes, the monthly monitoring rate is guaranteed for a minimum of 3 years.

5. Do I need a traditional telephone line in my home?

Yes, the alarm system requires traditional phone service.

 6 What happens if my phone line is cut?

The alarm system becomes a local system. The system will function normally with the siren; however, it cannot communicate with the monitoring station. This is the case with all security systems, unless there is an alternative communication method in place such as cellular, radio or internet. »

7. Who responds to an alarm?

The monitoring station will call the premises for verification. If the monitoring station cannot reach an authorized user, dispatch becomes an option. Homeowners can choose which type of response is appropriate. For a burglary signal it is usually Police or Guard response. For a fire signal, the Fire department will be dispatched. Other types of monitoring are available including low temperature and flood.